This Shipping and Delivery Policy outlines the guidelines and procedures for shipping and delivering products purchased from Grace & Glow. By making a purchase on our website, you agree to the terms of this policy.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Please note that weekends and public holidays may affect processing times.
Shipping Costs
Shipping costs are calculated based on factors such as the destination, selected shipping method, total weight, and dimensions of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
Estimated Delivery Times
The estimated delivery timeframe is 7–10 calendar days (Standard Shipping), depending on your location and the shipping method selected.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. This allows you to monitor the progress of your shipment while it is in transit.
International Shipping
We offer international shipping to select countries. International shipping costs and estimated delivery times vary depending on the destination. Please note that customs duties, import taxes, and other applicable fees may apply and are the responsibility of the recipient.
Order Tracking
To track your order, visit our website and enter your tracking number on the designated order tracking page.
Undeliverable Packages
If a package is deemed undeliverable due to incorrect shipping information provided by the customer or for other reasons beyond our control, we will contact you to arrange a re-shipment. Additional shipping charges may apply.
Contact Us
If you have any questions about our Shipping and Delivery Policy or need assistance tracking your order, please contact our customer support team at contact@graceglow.com.
Policy Updates
Please note that this Shipping and Delivery Policy may be updated from time to time without prior notice. We encourage you to review this policy periodically. By making a purchase on our website, you agree to the terms outlined in this Shipping and Delivery Policy.